Vikas Bansal

Sr. Staff Engineer, High-Traffic Consumer Platforms
N/A, N/A.

About

Highly accomplished Sr. Staff Engineer with over 12 years of expertise in architecting and scaling high-traffic consumer platforms, serving millions of users globally. Proven leader in driving platform initiatives and solving complex engineering challenges at top-tier companies like ServiceNow, Atlassian, Disney+ Hotstar, SonyLiv, and Airtel Xstream. Adept at shipping fast, reliable web experiences and significantly boosting developer productivity through robust engineering practices and innovative solutions.

Work

ServiceNow Store
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Sr. Staff Engineer

N/A, N/A, N/A

Summary

As Sr. Staff Engineer, led the evolution of Instance Scan and developer tooling to enable scalable, secure ServiceNow application development, significantly improving pipeline efficiency and developer workflow.

Highlights

Engineered and deployed a queue feature for Instance Scan, enabling consumers to submit scans without waiting for previous ones, preventing rejections, and improving workflow efficiency.

Implemented Delta Scan, which reduced scan time by 93% and dramatically improved pipeline efficiency by surfacing only new or changed records.

Spearheaded a comprehensive TypeScript migration using an LLM workflow, converting the entire codebase from JS to TS, and built an internal CLI to automate JS to TS conversion across the organization, improving static checking, code quality, and reducing bugs.

Atlassian Marketplace
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Staff Engineer / SD3

N/A, N/A, N/A

Summary

As Staff Engineer / SD3, modernized the Atlassian Marketplace web stack, driving significant growth, enhancing trust, and accelerating developer velocity through architectural improvements and strategic migrations.

Highlights

Led 'Project Aether,' rebuilding the marketplace architecture for accessibility, SEO, and performance, which drove a 13% lift in app conversion and a 29.2% rise in on-site search usage.

Successfully rolled out a Privacy & Security tab to surface app compliance signals, reducing accessibility errors by over 60% and strengthening customer trust.

Migrated FlowJS to TypeScript and upgraded Webpack 5, improving CI build times by 20% and enhancing release reliability for over 40 engineers by cutting build times and dependency cycles.

Disney+ Hotstar
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Senior Engineer

N/A, N/A, N/A

Summary

As Senior Engineer, enhanced video playback experience for users and significantly improved developer productivity on WebOS and Tizen smart TVs by optimizing debug cycles and user engagement features.

Highlights

Redesigned the video seek bar with click-to-seek, fast seek, markers, and thumbnail support, which improved viewer engagement and completion rates on large-screen devices.

Invented an on-device debug loop that pushed builds over localhost, eliminating a 1-hour deploy cycle and cutting developer debug turnaround from over 60 minutes to real-time.

Airtel Xstream
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Lead Engineer

N/A, N/A, N/A

Summary

As the first web engineer and Lead Engineer, built Airtel Xstream's foundational web OTT platform from the ground up, expanding reach and establishing robust engineering practices that drove rapid product launch and content integration.

Highlights

Spearheaded green-field discovery as the first web engineer, conducting extensive interviews with marketing, design, product, and partner teams to define user journeys and MVP scope.

Evaluated and selected React + Shaka Player for optimal performance, DRM, and partner SDK support, defining the core technology stack for the new platform.

Mapped a phased MVP roadmap and led end-to-end delivery, architecture, coding standards, CI/CD, and launch operations, shipping the MVP web product in under 6 months.

Designed a player-agnostic abstraction layer, enabling new content partners to be onboarded with minimal code changes and reducing partner integration time from weeks to days.

Instrumented real-user monitoring and tuned ABR profiles, achieving a video playback success rate exceeding 99% and establishing engineering practices adopted by a 10+ person web team.

Accedo / SonyLiv
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Senior Engineer

N/A, N/A, N/A

Summary

Contributed as a Senior Engineer at Accedo/SonyLiv, focusing on software development.

UST Global
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Senior Engineer

N/A, N/A, N/A

Summary

Served as a Senior Engineer at UST Global.

Paxcel
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Software Engineer

N/A, N/A, N/A

Summary

Worked as a Software Engineer at Paxcel.

Infocity Hosting
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Software Engineer

N/A, N/A, N/A

Summary

Held the role of Software Engineer at Infocity Hosting.

Skills

Frontend & Full Stack Development

React, TypeScript, JavaScript, Node.js, MySQL, MongoDB, Modern Web Technologies.

Platform Engineering

Scalable Consumer Web Platforms, Developer Tooling, Engineering Standards, Developer Productivity, Architecture Design.

Media & Streaming Technologies

Video Platform Architectures, Shaka Player, VideoJS, DASH.js, Web Video Performance Optimization, DRM.

Quality Engineering & DevOps

Jest, RTL (React Testing Library), Playwright, CI/CD Practices, Reliable Software Delivery, Testing Strategies.

Tools & Methodologies

LLM Workflow, CLI Development, Webpack 5, SEO Optimization, Accessibility Standards, Performance Optimization.